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FAQ

What does "soft colors" mean?

"Soft colors" refer to lighter, more subtle shades of color in our clothing range. These colors are gentle, muted tones, designed to provide a calming aesthetic. It is important to note that "soft" in this context refers only to the color, not the texture or feel of the fabric.

What payment methods do you accept?

We accept all major credit cards, as well as PayPal, Venmo, Google Pay and Apple Pay.

How long will it take for my order to arrive?

We offer free shipping for all our products. Our standard shipping typically takes 9-20 business days. Please note that shipping times may vary depending on your location.

Do you offer international shipping?

Yes, we offer international shipping to many countries. Shipping times and costs may vary depending on your location.

How can I track my order?

You will receive an email with tracking information once your order has shipped. You can also track your order by logging into your account on our website.

What if I receive a defective or damaged item?

If you receive a defective or damaged item, please contact us as soon as possible upon receiving your purchase, in order to resolve the issue quickly.

How do I know what size to order?

We provide detailed size charts for each item on our website. Please refer to these charts before making your purchase to ensure you select the correct size.

Can I cancel my order?

Once payment is made, cancellations are generally not accepted. Please review all products and sizes in your cart before completing your purchase.

Do you have any special promotions going on currently?

Any ongoing promotions will be posted to our Telegram channel. You can find our social media connections within our website’s footer.

What is your return policy?

Please check our Refunds and Returns Policy for more information.

Have any additional questions? Please feel free to reach out to us for further assistance.